Member Care

Help with Renewal

If you are the parent/guardian of an individual Scout, an individual Leader, or a Unit needing assistance with renewal, please submit your issue through the form at this link: https://ncacrenewalteam.atlassian.net/servicedesk/customer/portal/1

  • You will receive an auto reply.
  • A member care representative will respond within 72 business hours.

Help with Scoutbook

 

If you are having an issue, Scouting America’s Forums may have information on what to do. Check here: https://discussions.scouting.org/

 

For local Council assistance, email: sbsupport@ncacbsa.org