RENEWAL ANNOUNCEMENT MONDAY DECEMBER 29, 2025: The National registration system for renewals has been fixed. If you were receiving a “no organization for renewal” message, please use CRTL+SHIFT+R and try again to process the renewal.
Help with Renewal
If you are the parent/guardian of an individual Scout, an individual Leader, or a Unit needing assistance with renewal, please submit your issue through the form at this link: https://ncacrenewalteam.atlassian.net/servicedesk/customer/portal/1
- You will receive an auto reply.
- A member care representative will respond within 72 business hours.
Help with Scoutbook
If you are having an issue, Scouting America’s Forums may have information on what to do. Check here: https://discussions.scouting.org/
For local Council assistance, email: sbsupport@ncacbsa.org
